Substantially, and the office density here makes it matter more than in most suburbs. B2B buyers search during business hours, research across several sessions, and rarely call on a first visit — so a
Google Business Profile optimised entirely around "call now" urgency underperforms. What works is completeness and credibility signals: full service listings, commercial credentials, insurance and bonding detail, and Posts that read as capability rather than promotion. The conversion is usually a quote request rather than a phone call, and measuring against a cost-per-call benchmark will make a functioning campaign look broken.